1. Dispatch
Orders are usually prepared within 1–2 working days. Handmade and limited-batch products occasionally need an extra day; we will always tell you if that happens.
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Delivery
Freshly packed, carefully cushioned and sent on its way. Here is what to expect after placing your Smush order.
Last updated: August 8, 2026
2. Delivery estimates
Standard delivery usually arrives within 3–5 working days after dispatch. Delivery times are estimates and can be affected by weekends, holidays and local courier conditions.
3. Keeping you posted
When your parcel leaves us, you will receive a dispatch email with the latest tracking information. Check your junk folder if it has not appeared.
Important:Need help with a delivery? Use the Contact us page and include your order number.